Adding the human touch

Our central Manchester office houses our 180 seat contact centre. From here we provide ticket sales, customer service, ticket printing/dispatch, event support functions, white label services and specialist projects.

Servicing an average of 40,000+ queries per month, our agents are trained to deliver World Class Service in every interaction they make.

Our central Manchester contact centre offers unrivaled capacity and coverage.

Get in touch to hear more of our latest specialist projects including Commonwealth Games. 

Understand your customer base

tmAnalytics offers powerful customer insight. Delivering customer demographic and lifestyle profiles:

  • Know your database – understand our entire customer base by artist, venue and event
  • Campaign management – monitor effectiveness of marketing campaigns during an on sale
  • Opportunities - identify and attract relevant sponsorship opportunities 
Expanding to new market or planning an international tour

From Auckland to Oslo, we are there! Ticketing in 20 countries, servicing 85 million customers. Our international network of local Ticketmaster companies is ready for you.

Our multi-cultural team is there to help you break new markets, plan your multi-country tours and give you guidance when you need it.

Get it touch and we tell you more! (You choose the language!)

Achieving the aims of the Artist

Artist Services are a specialised team achieving the goals of artists by working together with managers, agents, record labels, promoters and venues.

This includes data capture and growing artist databases, selling merchandise, upsells and bundled products.

The total venue, retailing & CRM solution

Our tournament software is widely used by clients such as The London 2012 Olympics and Paralympics, Glasgow 2014 and Rugby World Cup 2015.

Complete white label solutions are provided allowing multi-lingual web sites including Cyrillic, balloting and payment processing.

Benefits include:

  • White Label solution
  • Multi-lingual sites
  • Balloting
  • Payment processing
  • Print fulfilment
  • Last minute sales management